When housekeeping arrived she offered to change out the pillow. I contacted guest services who apologized and said they would send house keeping. Not a blood stain, but dried blood that clearly had not been laundered.

We enjoyed an evening at the casino (we did not win, but that’s part of gambling) we retired to our room for the evening and showered and went to climb in bed and one of the pillows on our nice “clean” room with a made bed had blood on it. We used to love coming to Downstream, however we recently had a very negative experience that cannot go unnoticed.